Re: Stebro is a crook shop

[Alan Lambert <lechefgerard@domain.elided>]

Karl--you have the word wrong--liar perhaps, bumble certainly, but
crook---no.

He has obviously not been able to ship at the time he said, and
shouldn't have charged your card before shipping the items, but until
he skips with your money, he hasn't proved himself a crook.

In general, 5 weeks is a SHORT time for Stebro to ship (and Dan
shouldn't lie about it) but you have no evidence that he is trying to
steal from you.

I have had several dealings with hime, and bought equipment as well as
replacement installation parts--all shipped as ordered and pleasantly.


--- Karl Chen <karlcchen@domain.elided> wrote:
> I have never had experience like this before.
> I don't call someone a crook until I have 100%
> proof.  But I could never be more sure than
> about this.
> 
> Here is what happened.  Hope this can help
> anyone from being deceived by Stebro again.
> 
> I had ordered exhaust parts worth over $860 from them on
> 11/6/2001.  Dan told me it will take one week before
> I got it.  My credit card got charged immediately.
> I waited two weeks and got nothing.  I called Dan,
> He said he will "spend the whole day" tracking this
> down.  Later he told me I should received it tomorrow.
> Another week passed and nothing.  I called him again,
> This time he said he will call UPS again to check it.
> I verified with him my shipping address is correct.
> Later he said UPS screwed up and he will send another
> shipment.  I wait another week still nothing.
> I demanded UPS tracking number from Dan, he couldn't give me
> any.  He kept saying he will have it shipped to me
> before end of week.  Another week passed still nothing
> arrived.  This week Dan give me a UPS tracking number
> I tracked it in internet and found it was shipped to
> someone in San Francisco with product worth less than
> $50 and already delivered correctly two weeks ago.
> I called him again, Dan said his assistant screwed up
> when he hear it over the phone.  He will "spend the
> whole day" to resolve this issue.  Finally another
> day pass he give me another tracking number said
> UPS faxed them the correct number this time.
> I tracked it and found it is invalid number.
> He told me I should wait another day before it
> will show up in computer.  I called UPS and was
> told this number is invalid and will never become
> valid no matter how long I wait.  Three days has
> passed and this number is still invalid.
> I left message to Dan demand he give me
> any evidence that he ever ship the product to me
> over the past five weeks.  But it is all answering
> machine.  I even gave him my fax number so he cannot
> blame it on I heard the wrong number over phone.
> But nothing from him ever since.
> He has disappeared altogether.
> 
> I finally left a few messages telling him I demand he
> refund all my money since he has no proof that
> he ever shipped the product at all.   Nothing from
> him.  This guy is a crook, no doubt about it.
> 
> Karl Chen
> San Jose, CA, USA
> 
> 
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=====
Best Regards,

Alan Lambert
Check out Yahoo! Shopping and Yahoo! Auctions for all of
your unique holiday gifts! Buy at http://shopping.yahoo.com
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