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<all> GREAT service from Steve D'G
- Subject: <all> GREAT service from Steve D'G
- From: "Chad Klingbeil" <cklingbeil@xxxxxxxxxx>
- Date: Fri, 02 Jul 1999 15:36:54 -0600
a testimonial: I ordered several parts from Steve D'G at the Ultimate
Garage on Tues., June __ for delivery on Fri., June __. He confirmed my
order w/ an e-mail message containing the UPS tracking information. By
Friday morning, it was clear that the package would not be arriving as
promised, and was rescheduled for delivery the following Monday. I had
gone to some effort to clear my schedule that weekend to do the
obligatory E36 60,000+ mile water pump change -- the water pump being
among the items coming from Steve -- and was more than just a little
frustrated w/ UPS that they were messing w/ my plan. I sent an e-mail to
Steve to let him know what was up, and he took charge of the situation.
He sent me another water pump for overnight/Saturday morning delivery
at my house, at no charge to me, and saved the day!! (Yes, I did return
the extra water pump to Steve!!)
I know there are other great sources for BMW parts out there, but I felt
compelled to share this story of great parts _and_ service above and
beyond all expectations. Thanks, Steve, for putting in the extra service.
It made a big difference!
Chad Klingbeil
Minneapolis, MN
95 M3
ps if anyone has any further tips or tricks on bleeding an E36 M3 cooling
system, I'd appreciate hearing from you. I think I still have some air
trapped in there... :(
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