Thanks to everyone for your suggestions. It turned out that the BMW dealer misread my serial number and gave me the wrong code. It is working fine now. Aloha Scott Bly C.H. Guernsey & Company 841 Bishop Street, Suite 480 Honolulu, Hawaii 96813 (808) 528-2053 (808) 528-3552 fax scottbly@domain.elided or scott.bly@domain.elided ------------------------------