Re: H/L Wiring Question

[Seeker <rfg@xxxxxxx>]

	First, two questions:  did you buy this car new or used?  I assume
it's new because it's a 1997 and you say you have had it for three years.
And what part of the country do you live in?

	Seeker


>>I have been a loyal and enthusiastic BMW driver for about 15 years. I
>>presently have two BMWs.
>>
>>I have had a problem with my 1997 528i for three years. The problem is an
>>interior odor and air quality problem. In short, it smells bad and it is
>>unpleasant to be in the car. It's aggravating to have an "Ultimate Driving
>>Machine" that you don't want to be in and are concerned about your health
>>when
>>you are.
>>
>>The dealer has tried a few things, but hasn't solved the problem and say he
>>doesn't know what to do next. The technical field rep hasn't been of any
>>help.
>>He dismisses it by saying that it's not a product problem and hasn't done a
>>thing. Maybe it's not a product problem for him, but it's a product problem
>>for me!!
>>
>>I've tried to contact BMW about the problem by letter, email, and other
>>means,
>>but no one replies or even acknowledges my communications. I must say -
>>That's
>>been very, very disappointing, considering all the advertising and customer
>>service claims BMW makes. At the moment they seem to be ignoring me. I
>>haven't
>>been one of those constant complainers. I think I've been very civil and
>>professional about the whole thing.
>>
>>Questions: 1. Has anyone had any similar problems with a musty, moldy, dirty
>>odor particularly on hot summer days? If so, has a solution been found? 2.
>>Does anyone have any contacts (addresses, phone numbers, etc.) at BMW North
>>America or BMW AG worldwide that might help me get in touch with a real
>>person
>>with some authority to do something and who takes the BMW customer service
>>advertising claims seriously.
>>
>>Unless I get some help soon, I fear there's a Lexus or Mercedes in my
>>future.
>>Help, I don't want to do that!
>>
>>Jim
>>
>>------------------------------

------------------------------