Re: true story

[Michiel van Wessem <jmvw@xxxxxxxxx>]

Hi Don,

Please keep posting true stories. I enjoyed it. 

Michiel (clumsy DIY'er with old 87 325es - without right parking brake
return spring until Monday)

At 04:24 AM 3/2/00 -0700, Dan, Marilyn, Anathea & Phillip Patzer wrote:
>Gentlemen
>  I had a woman refuse payment for an engine tune & brake pads because when
>she saw her car parked in front of the shop, she immediately noticed I'd
>damaged her expensive wheel allignment.
>  As I was trying to explain to her that the allignment had not been
>touched, she reached into the glovebox and produced receipts for a very
>expensive 4-wheel laser-allignment.
>  We stood back and looked at the wheels, and sure enough, the BMW emblems
>on her wheels were out of allignment with the horizon and each other.  I
>tried to explain that they rotated as the wheels turned, and came to rest
>where-ever.
>  Well, how come the front and back weren't the same??  I cannot believe I
>tried explaining that each wheel turns at different speeds at different
>times....
>  She wasn't about to pay her bill until her wheels were re-alligned, so I
>rolled out the floor jack, raised each corner and neatly oriented the BMW
>emblem straight up.
>  Thank Gawd she didn't have a limited slip differential.
>  Put up with this sort of customer abuse for 36 years, and you'll
>understand why I'm certifiable.
>  If you enjoy this sort of true story, I'll post one/week.
>
> Dan Patzer the CyberWrench from BIMMERS ONLY Seattle's exclusive BMW hobby
>shop
>Providing O.E.M. parts, Independant service & Instruction since 1964
> 12724  Marine Drive,  Marysville, Wa. 98271
>72' tii touring   K1200LT   85' 732i   R850R
>http://www.nwlink.com/~bmrfamly/   425-259-3601
>
>
>

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