Re: Direct import service

["Jerry A. Cohen" <cohen@xxxxxxxxxxxxxxxxxxxx>]

Blake,

Just posting my personal experience with warranty service at Direct 
Imports since September, somewhat after your experience with your 
a/c problem.  It could change at any time.  My mechanic was Joe, and 
that may make a difference.  Also, A/C may be handled by other 
people, so I'll have to watch out, but exactly who in Gainesville can 
do a/c?  Definitely not Pep Boys.  Took my Town & Country there and 
they just about destroyed it.  They were nice, too.  Granted, nice 
doesn't mean good, but its better than mean.  Did you try to talk to 
the service manager or owner about your problem?  Of course the guys 
down the road at Continental or even Jerry Bush (honest, but less 
experienced than Continental with BMW) are excellent mechanics, but 
right now, I'm still under warranty, and Jacksonville is to far to go 
if I don't have to.  By the way the trasmission work was done in a 
few hrs, and it shifts a bit easier and goes into first every time, 
now.

Jerry

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