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advice needed - dealer svc. dept.
- Subject: advice needed - dealer svc. dept.
- From: PatinageNY@xxxxxxx
- Date: Sun, 18 Oct 1998 10:26:30 EDT
I need advice for the following problem...
I will keep this brief.
6 months ago I brought my 318iS (out of warranty) in to a BMW dealer service
dept. The airconditioner was not working. So far the car has been back to
the same dealer 3 times, roughly every 2 months which is when the AC stops
working. I have paid the service dept, $1800.00 so far for the replacement of
various parts. Each time they replace parts they recharge the system, and then
2 months later the AC no longer works.
The last time I brought the car in I was quoted a price of $1400.00 to replace
yet another part. I declined the work.
Is it normal for the service dept to just replace parts until they luck out
and find the responsible component or am I being taken?
I would appreciate hearing from anyone with advice on how to handle this
Thanks!
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