Dealer problems

["gary yang" <ghgky@xxxxxxxxxxx>]

Hello everyone, I have a '97 M3 and it has a coil over suspension.  
Recently I had my oil serviced and the next day I had to bring it back 
to the dealer to adjust my springs because it was making clunking noises 
in the rear left corner. It was because the spring did not settle 
properly when the car was lowered back onto the ground after the oil 
change.  The service advisor then told me that they could no longer 
service my car unless I changed the suspension back to stock because 
they would have to always adjust the spring before lowering it off the 
lift.  This has only happened once before at another dealer and they 
adjusted the spring and sent me on my way.  Can they do this and what 
can I do?  Next time should I just warn them about this potential 
problem.  Just wanted to get some advice from fellow digestors.  Thanks.

Gary
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