Re: BMW attitude

[Tom Anderson <anderson@xxxxxxxxxxx>]

> Date: Tue, 01 Dec 1998 10:39:17 -0800
> From: "JOHN FAGERLUND" <jrf@domain.elided>
> Subject: BMW Attitude?
>
> What's up with the BMW attitude.  One sale and they treat you like dirt.
> Do they want repeat business?
>
> John Fagerlund
> '95 540iA
>

John, it's too bad you've had such an experience.  I bought a new '95 325i from the
dealer here in Columbia, SC, and was treated like royalty (at least, compared to my
previous buying experiences at Mazda and Volvo).  Two years later, I was looking for
an M3 - they wouldn't deal on price so I bought one in Dallas.  However, I have it
serviced at the same dealership - they continue to be good as gold to me, the service
rep as well as the person who sold me the first car.  I don't know how I could be
more satisfied with a dealership.  Sure, they are expensive but the work has been
done accurately and on time.  I always get a loaner as well as a completely clean
car.  I hope your, and not my, experience is the exception.

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