ripoff at Shelly BMW

[Don Cicchetti <dcicchet@xxxxxxxxxxxx>]

Hi all, I don't like doing this, but these guys deserve it.


I sent a good friend down to Kevin Hite at Shelly BMW (southern CA) to buy
a car Kevin had told me about.   My friend liked the car, liked the price,
and decided to do the deal.

After signing the papers, he got home, and thought that the payments were a
bit high.   Upon closer examination he discovered that someone at Shelly
had changed the price of the car upwards by about 2,200.00, and changed the
trade-in value as well.

He called Kevin and asked for an explanation, but Kevin did not have one.
We went back to Shelly together, because Kevin stopped taking my friend's
calls, and asked him why the numbers had changed.   We got every load of
crap they could think up instead of the truth.   Basically, Kevin said that
he "didn't know" who had changed the numbers, or WHY....

In the end, it is my friend's fault for signing the papers without
double-checking the numbers.  Changing the numbers from what was verbally
agreed to is an old trick in car-dealing, and Kevin even admitted that the
numbers did not reflect the verbal agreement, but do you think my friend
got his money back....?

Of course not.

I expect this sort of slimy behavior from dealers, but not from a club
member who puts his smiling face on so many ads aimed directly at CCA
members.

caveat emptor


Don





Don Cicchetti
dcicchet@domain.elided
71 '02   BMW CCA member 122043
- -Beatnik Motor Werke-

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