Zymol Speaks

["Stroes, Gustave" <Gustave.Stroes@xxxxxxx>]

Digesters,

I have read with interest the thread about Zymol vs. Blitz and P21S.

I was somewhat confused since I have been having very good luck with all the
Zymol products on my Alpine White 88 M3.  So I sent an e-mail to Zymol
asking what they felt about this.  I got an immediate reply (I mean like 5
minutes later).  My post to Zymol and Chuck Bennett's response are included
below, as per his request:

Gustave Stroes
Redondo Bch, CA
===================

Gustave, thank you for the information. Yes we did have a problem. We have a
formulae (coded with an 'E') that we ship to Europe that got mixed in with
our U.S. shipments at the warehouse. We know of the problem and we will
exchange this "hard" paste for the Zymol that everyone loves here.
Please post this on the BMW digest as we do not feel it proper to post onto
a user forum. Whoever has this wax only needs to contact us for a free
replacement.

Chuck Bennett

Zymol
- -----Original Message-----
From: Stroes, Gustave <Gustave.Stroes@domain.elided>
To: 'zymolhqe@domain.elided' <zymolhqe@domain.elided>
Date: Friday, October 09, 1998 1:02 PM
Subject: BMW Complaints


>Dear Zymol,
>
>I just thought I might mention that many of the BMW owners on the BMW
Digest
>have been defecting to P21S and Blitz lately.  They claim that Zymol is not
>what it used to be - that the formula seems to have changed and the wax is
>now very difficult to use.  And the BMW Digest used to be like a shrine to
>Zymol.
>I have not personally had any problems using the creme wax on my 88 M3.
But
>some of the other posts have got me thinking I should at least try the P21S
>and the Blitz - which I would not have done without hearing all these
>complaints.
>Have you changed your formula?  Would you have any comments to the above?
>
>Sincerely,
>
>Gustave Stroes
>Redondo Bch,  CA
>

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