AD vs AROC and Frank vs The Mechanic

["Peter Webb" <spud@xxxxxxxxxxxxx>]

Nice job of handling a hot, public issue by Richard Welty.  Maturity is
always
best.  I sympathize Richard.  I'm in a similar boat with work, house and
kids.
I appreciate the Digest and all you do to keep it going.  Thanks.

Bernie, I like your usually smart and witty communication, but you really
put your
foot in your mouth this time.   This seems out of character for you.  I hope
an
apology is forthcoming and we can move on.

Frank,

Cut your losses and get your car to Glynn.   Last job he did for me (cat
pipes) was
a dirty job, last minute, drive in with no appointment, late in the day,
while I waited.
Glynn staff stayed til 7pm to finish my car, missing personal commitments.

We've talked about this before.  I know it's a long way for you, but it
really is worth
it.  You've it seen for yourself at the AONE events.

Just explain the problem to Paul and he'll steer you in the right direction.
In fact, I'd
call Paul and ask him the same question you asked here.   I've always got a
straight
answer from him.

Peter

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